Privacy Policy

Last updated: January 2026

Spinrise (accessible at spinrise-game.com) takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it. By using our website, you agree to the practices described here.

We operate in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you've got questions or concerns about how we handle your data, get in touch with us directly.

1. Who We Are

Spinrise operates spinrise-game.com. References to 'we', 'us', or 'our' throughout this policy mean Spinrise. References to 'you' or 'your' mean any person who visits or uses our website.

2. What Information We Collect

We collect personal information in a few different ways depending on how you interact with our site. This includes:

• Registration details such as your name, date of birth, email address, and residential address
• Financial information needed to process deposits and withdrawals, including payment method details
• Identity verification documents, which we're required to collect under applicable anti-money laundering obligations
• Your activity on the site, including games played, bets placed, and session times
• Technical data like your IP address, browser type, device information, and cookies
• Communications you send us, including support requests and complaints

We only collect what we actually need. We don't collect sensitive information beyond what's required for identity verification and responsible gambling purposes.

3. How We Use Your Information

Your information is used to run our service properly. Specifically, we use it to:

• Create and manage your account
• Process transactions and verify your identity
• Meet our legal obligations, including those under the Interactive Gambling Act 2001 and anti-money laundering laws
• Monitor for fraud, problem gambling behaviours, and security threats
• Send you service-related communications and, where you've opted in, promotional material
• Improve our website and the overall experience we offer

We don't sell your personal information to third parties. Full stop.

4. Disclosure of Your Information

There are situations where we share your data with others. We may disclose your information to:

• Payment processors and banking partners who handle your transactions
• Identity verification and KYC service providers
• Regulatory bodies and law enforcement where we're legally required to do so
• IT and security service providers who help us run the site

Any third party we work with is required to handle your data securely and only for the purpose we've shared it. We don't let them use it for their own marketing or unrelated purposes.

5. Overseas Disclosure

Some of our service providers may be based outside Australia. Where we transfer your data overseas, we take reasonable steps to make sure it's protected to a standard consistent with the Australian Privacy Principles. By using our site, you acknowledge this may occur.

6. Data Security

We use industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. But no system is completely foolproof, and we can't guarantee absolute security. If you suspect your account has been compromised, contact us straight away.

7. Data Retention

We keep your personal information for as long as your account is active and for a period afterwards as required by law. Anti-money laundering regulations generally require us to retain certain records for at least seven years. When data is no longer needed, we delete or de-identify it securely.

8. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you and to request corrections if anything is inaccurate. To make a request, contact us using the details below. We'll respond within a reasonable timeframe, and in most cases within 30 days.

If you believe we've handled your information incorrectly, you can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Marketing Communications

If you've opted in to receive promotional emails or messages, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. We'll process your request promptly.

10. Children's Privacy

Our site is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we'll delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the revised version on this page with an updated date. We encourage you to check back periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: [email protected]

For gambling-related support, please visit Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858. 18+ only. Gamble responsibly.